Code of Ethics
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Mission Statement
The purpose of the South African Occupational
Social Workers' Association is to promote the
highest ethical practice by its members by:
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creating a working document to be reviewed
and/or revised when considered necessary.
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establishing a process whereby complaints from
members of the Association, employing
organisations, members of other professional
disciplines and the public of alleged unethical
behaviour can be channeled to the South
African Council for Social Services Professions.
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provide support and ongoing education for
members who are frequently confronted with
ethical dilemmas in a variety of work
environments:
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Preamble
The ethical behaviour and conduct of a SAOSWA
member is concerned with the well-being of
individuals served and this Code extends to
activities and relationships with employers,
colleagues, unions, professionals from other
disciplines, the local community and society as a
whole.
The SAOSWA Executive Committee and
Membership hold each other, as well as each
individual member, responsible for conducting
their professional and personal activities within the
spirit of this Code. The Code, therefore, serves as
a set of rules and standards by which SAOSWA
professionals shall conduct their professional
behaviour.
Notwithstanding the aforementioned guidelines for
professional conduct in a variety of workplace
settings, it is acknowledged that members are
frequently faced with ethical dilemmas. The
Association shall provide a forum whereby such
dilemmas can be discussed and consultation
provided for social workers particularly those who
are new to this specialised field.
By acceptance of their annual SAOSW A
membership, members agree to abide by the
Association's Code of Ethics.
This document does not supercede or replace the
Code of Conduct as detailed in the Social Service
Professions Act, 1978.
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Public Responsibility
SAOSWA members are encouraged to maintain the
highest standards in their profession and to
promote occupational social work in the public and
private sectors.
They shall conduct themselves in their professional
activities in accordance with the Code of Ethics for
all South African social workers.
Members shall be aware of their unique position
which enables them to inform and educate the
private and business sector in the ethics of their
profession and how this can contribute to building
humane and worker friendly work environments.
Research shall be conducted in accordance with
stringent ethical standards and as detailed under
client protection and in the Standards document.
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Confidentiality
Members shall regard all client related information
as confidential and release of information will only
be done in compliance with a court order, a
subpoena or with the written permission and
consent of the client. Employing organisations
should be informed of this requirement at the time
of appointing the occupational social worker or
immediately upon he/she becoming a member of
the Association.
Members shall inform clients fully about their
rights regarding the scope and limitations of
confidential communication.
Members shall not convey personally identifiable
information obtained in the course of professional
work except that when working in a team, or with
professional supervision, such disclosure might be
in the client's own interests. Members must make
clear to clients the extent to which personal
information may be shared between colleagues.
In exceptional circumstances where there is
sufficient evidence to raise serious concern about
the physical well-being and safety of the client, or
about others who may be threatened by the client
(and after consulting with a senior colleague or
professional supervisor), members shall take such
steps as are judged necessary to inform
appropriate third parties without prior consent.
Such disclosures may, in certain instances, be
required by law, e.g. physical child abuse.
"Client" shall include individual employees or
members of their families, as well as the employer
company, organisation, or public institution.
Members shall also regard their organisational
consulting activities as confidential unless written
permission has been obtained to do otherwise by
the company or organisation.
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Professional Competence
SAOSWA members are expected to be proficient in
the knowledge of work organisations and to
possess advanced knowledge and skills necessary
to create change at macro, meso and micro levels
of intervention.
Members recognise the boundaries of their own
competence and do not provide services for which
they do not have adequate experience or a
specialist qualification.
Members take all reasonable steps to ensure that
their qualifications and capabilities are understood
by others and to educate where necessary.
All members are in violation of this Code and
subject to termination of membership or other
appropriate action taken if they:
- 5.1. are not a fully paid up member of the South African Council for Social Service Professions
- 5.2. are expelled from or found guilty of improper conduct by any professional organisation
- 5.3. have their registration suspended or revoked by the South African Council for Social Service Professions
- 5.4. have engaged in conduct which has led to a conviction relating to their professional work
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Record Keeping
SAOSWA standards for confidentiality must be
followed in the generation, maintenance,
transmittal, storage and disposal of client records
which standards are in accordance with the rules
laid down by the South African Council for Social
Service Professions.
Client records should contain only the information
that is directly related to and necessary for the
provision of services. Any information recorded
should be done on an informed-client basis.
The information should be accurate and free from
speculation or value judgments about the client,
the work organisation, or others.
Information contained in the record should be
disclosed only with the client's written consent and
only to those named in the written consent.
Members must take all reasonable steps to
safeguard the security of all records they make,
especially those on computer. Where they have
limited control over access to the information
entered on the records, clients should be recorded
by number and the names filed in a locked place
elsewhere.
Disposal of records must be either by shredding or
burning to ensure complete confidentiality.
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Client Protection
SAOSWA members must naturally operate within
the Constitution of the Republic of South Africa in
regard to non-discrimination on the basis of race,
colour, creed, gender, sexual orientation and age:
neither on the grounds of union membership or
marital status.
Whilst conforming to the Constitution, particularly
in regard to individual rights, members must
provide non-discriminatory practice in all
situations.
All research should conform to national and
international standards in that it safeguards the
welfare of research participants by obtaining their
informed consent, that they are entitled to
withdraw from the research project at any time,
and that identifying details will not be included in
the research report.
Members should not receive or give financial
consideration for referring clients to particular
therapists or treatment programmes.
This document should be read in conjunction with
the Association's Constitution and
Standards for
Practice
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